Contact information
Shipping Policy
Effective Date: July 29, 2026
Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders are processed Monday through Friday, excluding holidays.
- Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
- United States: 3–7 business days
- International: 7–21 business days (if available)
Please note that delivery times are estimates and may vary due to carrier delays, weather, customs processing, or other factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Any free shipping promotions will be clearly displayed on our website when available.
Incorrect Addresses
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
If an order is returned due to an incorrect address, the customer is responsible for any additional shipping charges.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly. We will gladly assist you in filing a claim when possible.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the damaged item and packaging. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact us through our Contact page or the email listed on our website.